Customer Service
A Passion for Premium Marble & Stone At American Flooring Depot, we believe the right tile transforms a house into a home. Based in South Hackensack, New Jersey, we've built our reputation on sourcing the world's finest marble, stone, and mosaic tile — from the quarries of Italy to your doorstep. Every product in our collection is handpicked for quality, beauty, and lasting value.
We See Our Customers as Partners Your home is one of the most important investments you'll ever make — and the details matter. Whether you're renovating a kitchen backsplash, designing a dream bathroom, or creating a sun room that takes your breath away, our team is here to guide you from inspiration to installation. We don't just sell tile. We help you make decisions you'll be proud of for years.
Over 2,000 Premium Options With more than 2,000 tile selections — from Calacatta and Carrara marble to herringbone mosaics, arabesque lanterns, penny rounds, and large-format stone — we give you the freedom to bring any vision to life. Every product ships with the quality assurance of a brand that stands behind what it sells.
Free Design Guidance Not sure where to start? Our team of tile specialists is available daily from 9:00 AM to 7:00 PM to help you choose the right material, pattern, finish, and layout for your project. Reach us by phone, email, or WhatsApp — we're here when you need us.
sales@americanflooringdepot.com Available daily 9AM–7PM
Samples Ship Free — Always We know that choosing tile is a tactile decision. That's why every sample order ships free, no minimum required. Hold the marble in your hand, see it in your light, live with it for a day before you commit. We want you to be certain — not just satisfied.
Free Shipping on Orders Over $2,000 Large orders ship free anywhere in the contiguous United States. No hidden fees, no surprises at checkout.
Easy 30-Day Returns Changed your mind or ordered too much? No problem. Return any unused tile within 30 days — no restocking fees, no questions asked. We make it easy because we know renovation projects change.
Secure & Flexible Payment We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay. Every transaction is encrypted and processed securely. We never store your payment details.
Join Our Community Follow us on Pinterest and Instagram for daily tile inspiration, trend reports, and real project ideas. When your project is done, share it with us — we love seeing what our customers create.